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Personal Information

This Privacy Policy provides succinctly the manner your data is collected and used on the Site. As a visitor to the Site you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Murugan Stores in the manner provided in this Privacy Policy.


Services overview

As part of the registration process on the Site, muruganstores.co.uk may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.


Eligibility


Services of the Site would be available to anyone in the United Kingdom, Ireland, Channel Islands and European Countries. Persons who are "incompetent to contract" including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf
of you if they are registered users.


Account & Registration Obligations


All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting us.


Pricing


All the products listed on the Site will be sold including VAT unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.


Delivery


We will deliver all your orders through couriers. If frozen foods are ordered online, we advise you to choose next working day delivery. However, we will deliver for free throughout the United Kingdom if your online order is of minimum £35(Excluding rice bags above 5 kgs ) which should have a combination of eight or more products. Free deliveries cannot be guaranteed as next working day delivery. If next working day delivery is chosen, we will only charge the difference.


Return & Refunds


Whilst we take every effort to satisfy our customers with their orders, there may be some human errors and if brought to our notice within 24 hours from the time of delivery, we will refund the amount for the item in question on to your account which you can use for future purchases. In case if you change your mind with some products that were ordered, you can still return to us for a refund to your account but the customer will pay for the return delivery. However, we will not accept returns for perishable & frozen
foods.
You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Murugan Store for re-delivery shall be claimed from you.

2. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
3. You will provide authentic and true information in all instances where such information is requested of you. Murugan Stores reserves the right to confirm
and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or
partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior
intimation whatsoever.
4. You authorise Murugan Stores to contact you for any transactional purposes related to your order/account.
5. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
6. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
7. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.


Colours


We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.


Modification of Terms & Conditions of Service


Murugan Stores may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.


Indemnity


You agree to defend, indemnify and hold harmless Murugan Stores, its employees, directors, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inaction's, which may result in any loss or liability to Murugan Stores or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.